Patient Services Specialist II - Day Shift, Telework

University of Washington Medical Center; Seattle (WA); Ibrido; USD 33.000 - 49.000; Tempo pieno

Descrizione del lavoro

UW Medical Center Northwest is seeking a Patient Services Specialist 2 to support Surgical Services and Hernia Center. The role involves coordinating communications between staff, providers, and patients, scheduling services, and collecting demographic and clinical information to ensure smooth operations.

Occasional telework is possible; the position is full-time with day shifts in Seattle. The hospital emphasizes compassionate patient care and team-based collaboration within a leading surgical

Competenze

• High school graduation or equivalent is required.
• One year of healthcare, administrative, or customer service experience, or an equivalent combination of education/experience.

Mansioni

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging.
• Scheduling provider and ancillary service appointments.
• Obtaining patient demographic, financial, and clinical information.
• Partnering with clinic team to prioritize patient satisfaction and exceptional care delivery.
• Other duties as requested.

Conoscenze

Healthcare/administrative experience

Formazione

High school diploma or equivalent

Descrizione del lavoro

UW Medical Center Northwest is seeking a Patient Services Specialist 2 to support Surgical Services and Hernia Center. The role involves coordinating communications between staff, providers, and patients, scheduling services, and collecting demographic and clinical information to ensure smooth operations.

Occasional telework is possible; the position is full-time with day shifts in Seattle. The hospital emphasizes compassionate patient care and team-based collaboration within a leading surgical