Pediatric Clinic Care Specialist — On-site, 32 hrs/wk

University of Washington; Seattle (WA); On-site; USD 30,000 - 41,000; Part time

Job summary

The Harborview Pediatric Clinic at University of Washington is seeking a Patient Services Specialist 2 to support front-office operations on-site in Seattle. This 80% FTE, part-time role emphasizes efficient communications, scheduling, and accurate collection of patient information to ensure smooth clinic flow.

You will work with providers and staff to deliver compassionate care, handle phone triage, and assist with patient demography, finances, and documentation.

Qualifications

• High school diploma or equivalent.
• One year of healthcare, administrative, or customer service experience.
• Equivalent education and/or experience may substitute for minimum qualifications.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Skills

Customer service

Administrative support

Healthcare experience

Education

High school diploma or equivalent

Job description

The Harborview Pediatric Clinic at University of Washington is seeking a Patient Services Specialist 2 to support front-office operations on-site in Seattle. This 80% FTE, part-time role emphasizes efficient communications, scheduling, and accurate collection of patient information to ensure smooth clinic flow.

You will work with providers and staff to deliver compassionate care, handle phone triage, and assist with patient demography, finances, and documentation.