Patient Services Specialist – Float Pool

University of Washington; Seattle (WA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Float pool premium

Job summary

The University of Washington's Harborview Medical Center is hiring a Patient Services Specialist 2 for the Harborview Float Pool in Seattle. This on-site, full-time role supports providers, staff, and patients with communications, scheduling, and data collection to ensure smooth clinic operations.

You will triage calls, schedule appointments, gather demographics and financial information, and collaborate with the clinic team to deliver compassionate, high-quality care.

Qualifications

• High school graduation or equivalent.
• One year of healthcare, administrative, or customer service experience.
• Equivalent education and/or experience may substitute for minimum qualifications.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging.
• Scheduling provider and ancillary service appointments.
• Obtaining patient demographic, financial, and clinical information.
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
• Other duties as requested.

Education

High school diploma or equivalent

Job description

The University of Washington's Harborview Medical Center is hiring a Patient Services Specialist 2 for the Harborview Float Pool in Seattle. This on-site, full-time role supports providers, staff, and patients with communications, scheduling, and data collection to ensure smooth clinic operations.

You will triage calls, schedule appointments, gather demographics and financial information, and collaborate with the clinic team to deliver compassionate, high-quality care.