Patient Access Specialist II — Per Diem, Seattle

Go Huskies; Seattle (WA); Hybrid; USD 27,000 - 39,000; Part time

Job summary

UW Medicine’s Northwest Admitting department is seeking a Patient Services Specialist 2 for per-diem, part-time shifts in Seattle. You will greet patients, collect demographic and financial information, determine eligibility, obtain interpreters, and guide visitors to services.

You will also answer calls, support the switchboard, and help orient new staff in a fast-paced environment. Ideal candidates have a high school diploma and at least one year of healthcare or administrative experience,

Qualifications

• High School graduation or equivalent.
• One year of healthcare, administrative, or customer service experience.
• Equivalent combination of education and experience may substitute for stated requirement.

Responsibilities

• Greets, directs, and assists patients and visitors in a friendly, professional manner.
• Ensures patients understand admission policies and procedures.
• Coordinate interpreters for patients as appropriate.
• Register patients and collect/update demographic and financial information.
• Determine eligibility for care via payer portals and inquiries.
• Collect co-payments or patient liabilities.
• Answer calls on the Medical Center switchboard and provide directions within the facility.
• Assist patients in accessing hospital and community services by referrals.
• Support orientation and training of new staff.

Skills

Customer service experience

Healthcare experience

Education

High school diploma

Job description

UW Medicine’s Northwest Admitting department is seeking a Patient Services Specialist 2 for per-diem, part-time shifts in Seattle. You will greet patients, collect demographic and financial information, determine eligibility, obtain interpreters, and guide visitors to services.

You will also answer calls, support the switchboard, and help orient new staff in a fast-paced environment. Ideal candidates have a high school diploma and at least one year of healthcare or administrative experience,