Patient Services Specialist II - Front Desk & EHR

Sutter Health; Yuba City (CA); On-site; USD 36,000 - 50,000; Full time

Job summary

Sutter Health in California is seeking a Front Desk/Patient Access role at its outpatient facility. You will greet patients, verify information, schedule appointments, and update the Electronic Health Record (EHR) while collecting payments and supporting intake procedures.

The position emphasizes privacy, accurate data entry, and collaboration with the care team to ensure smooth patient flow and compliance with PHI regulations.

Qualifications

• HS diploma or equivalent required or accepted alternative experience.
• At least 1 year of recent relevant experience in a healthcare setting.

Responsibilities

• Greets and checks-in patients entering the facility.
• Verifies patient information and updates EHR.
• Schedules appointments and facilitates intake forms.
• Collects payments for services and explains billing basics.
• Maintains patient privacy and PHI per policy.
• Assists in orientation of new staff as needed.

Skills

Patient interaction

Time management

Communication

Data entry

PHI privacy

Teamwork

Education

HS Diploma or equivalent

Tools

EHR systems

Microsoft Office

Job description

Sutter Health in California is seeking a Front Desk/Patient Access role at its outpatient facility. You will greet patients, verify information, schedule appointments, and update the Electronic Health Record (EHR) while collecting payments and supporting intake procedures.

The position emphasizes privacy, accurate data entry, and collaboration with the care team to ensure smooth patient flow and compliance with PHI regulations.