Patient Services Pro II - Front Desk & Scheduling

CommonSpirit Health; Pismo Beach (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

CommonSpirit Health in California is seeking a Patient Services Professional to be the welcoming voice and central administrative support, ensuring smooth patient experiences and clinic operations. You will manage phone inquiries, schedule appointments, verify demographics and insurance, and handle referrals and pre-registrations, while maintaining privacy and data accuracy.

Ideal candidates bring strong communication, meticulous attention to detail, organization, and proficiency with clinic

Qualifications

• One year experience as a PSA I or equivalent
• Medical terminology class completion or equivalent experience

Responsibilities

• Manage phone customer service and scheduling for patients
• Process demographics, insurance verification, and appointments
• Handle referrals, authorizations, pre-registrations and other clerical tasks
• Maintain privacy and accurate handling of sensitive patient information
• Provide proactive, compassionate support to patients and clinic goals

Skills

Communication

Attention to detail

Organizational skills

System proficiency

Education

Medical terminology class

Job description

CommonSpirit Health in California is seeking a Patient Services Professional to be the welcoming voice and central administrative support, ensuring smooth patient experiences and clinic operations. You will manage phone inquiries, schedule appointments, verify demographics and insurance, and handle referrals and pre-registrations, while maintaining privacy and data accuracy.

Ideal candidates bring strong communication, meticulous attention to detail, organization, and proficiency with clinic