Patient Access Specialist II — Per Diem, Evening Shift

Sutter Health; San Francisco (CA); On-site; USD 48,000 - 68,000; Full time

Job summary

Sutter Health's CPMC Davies facility seeks a Patient Access Associate to register and financially clear patients, greet families, and verify pertinent information at service points. You will support the patient journey with accurate data entry, respect for confidentiality, and seamless navigation of payer systems.

The role emphasizes hospital-based patient access knowledge, EMTALA/consent awareness, and the ability to work in dynamic settings with multiple computer systems while maintaining high

Qualifications

• HS Diploma or GED required.
• 1 year of recent relevant experience.
• Knowledge of patient access and financial counseling.
• Understanding of insurance and medical terminology.
• Familiarity with EMTALA and consent laws.

Responsibilities

• Register and financially clear patients at point of service.
• Greet patients and verify information for accurate registration.
• Assist in enhancing patient experience through knowledgeable service and accurate data entry.
• Demonstrate familiarity with Sutter Health systems and offerings.

Skills

Patient access

Financial counseling

Insurance knowledge

Medical terminology

EMTALA

Consent laws

Time management

Multiple computer systems

Communication

Attention to detail

Decision making

Problem solving

Multitasking

Customer service

Productivity

Quality standards

Computer proficiency

Confidentiality

Education

HS Diploma or GED

Job description

Sutter Health's CPMC Davies facility seeks a Patient Access Associate to register and financially clear patients, greet families, and verify pertinent information at service points. You will support the patient journey with accurate data entry, respect for confidentiality, and seamless navigation of payer systems.

The role emphasizes hospital-based patient access knowledge, EMTALA/consent awareness, and the ability to work in dynamic settings with multiple computer systems while maintaining high