Patient Services Coordinator II - Per Diem & Flexible Hours

Sutter Health; Oakland (CA); On-site; USD 44,000 - 62,000; Full time

Job summary

Sutter Health in the East Bay area seeks a Per Diem/Casual patient access assistant to greet patients, verify information, schedule appointments and update the EHR. The role emphasizes accurate data handling, patient privacy, and collaboration with clinic teams.

The position requires 1 year of relevant experience and a HS diploma (or equivalent). You may travel across SEBMF locations with varied shift hours, including weekends, to cover patient needs.

Qualifications

• HS Diploma or equivalent education/experience
• 1 year of recent relevant experience
• Basic knowledge of insurance policies and patient billing
• Ability to communicate clearly with patients, families and staff
• Experience with EHR systems and scheduling workflows

Responsibilities

• Greet patients and verify information upon entry
• Schedule appointments and update the EHR
• Collect payments for services and assist with intake forms
• Coordinate with providers and other staff to ensure smooth patient flow
• Adhere to privacy regulations and organizational policies
• May orient new staff to the department

Skills

Patient communication

Scheduling

Verifying information

EHR navigation

Insurance concepts

Billing basics

Time management

Teamwork

Privacy/protection of PHI

Microsoft Office

Education

HS Diploma or equivalent

Tools

MS Office

Job description

Sutter Health in the East Bay area seeks a Per Diem/Casual patient access assistant to greet patients, verify information, schedule appointments and update the EHR. The role emphasizes accurate data handling, patient privacy, and collaboration with clinic teams.

The position requires 1 year of relevant experience and a HS diploma (or equivalent). You may travel across SEBMF locations with varied shift hours, including weekends, to cover patient needs.