Patient Services Specialist II — Elevate Patient Care & Admin

Baylor Scott & White Health; Killeen (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 2 to provide administrative support in a physician's office, clinic, or related setting. You will handle patient relations, scheduling, insurance verification, and answer phones to ensure high-quality, patient-centered care.

Responsibilities include processing payments, updating records, and assisting in mentoring junior staff as needed, while maintaining accurate patient information and adhering to workflows and privacy

Qualifications

• Education - HS Diploma or GED equivalent.
• Experience - 1 year of experience.

Responsibilities

• Assists patients and visitors with check-in/check-out, scheduling, and phone inquiries.
• Verifies insurance information and demographics, and enters changes into the system.
• Accepts payments for services and manages daily payment reports and cash handling.
• Communicates hours of operation and services; handles routine inquiries and escalations.

Education

HS Diploma/GED Equivalent

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 2 to provide administrative support in a physician's office, clinic, or related setting. You will handle patient relations, scheduling, insurance verification, and answer phones to ensure high-quality, patient-centered care.

Responsibilities include processing payments, updating records, and assisting in mentoring junior staff as needed, while maintaining accurate patient information and adhering to workflows and privacy