Patient Services Specialist II: Care, Scheduling & Insurance

Baylor Scott & White Health; Johnson City (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition reimbursement

PTO day 1

Job summary

Baylor Scott & White Health in Texas is seeking a Patient Services Specialist 2 to provide administrative support in a physician's office, clinic, or related setting. You will handle check-in/check-out, scheduling, insurance verification, and phone inquiries to ensure smooth patient flow and high-quality care.

Strong communication, attention to detail, and familiarity with medical insurance procedures are essential.

Qualifications

• Excellent listening and communication skills.
• Knowledge of patient registration procedures.
• Knowledge of medical insurance claims procedures.
• Proficient with computers and related software.
• Ability to mentor and train staff.

Responsibilities

• Assist patients with check-in/check-out, scheduling, and insurance verification.
• Register patients and verify demographics.
• Accept payments and generate daily reports.
• Respond to routine inquiries and address complaints.
• Assist with medical records duties and file management.
• Help train junior staff.

Skills

Listening

Communication

Telephone etiquette

Patient registration

Education

HS Diploma/GED Equivalent

Job description

Baylor Scott & White Health in Texas is seeking a Patient Services Specialist 2 to provide administrative support in a physician's office, clinic, or related setting. You will handle check-in/check-out, scheduling, insurance verification, and phone inquiries to ensure smooth patient flow and high-quality care.

Strong communication, attention to detail, and familiarity with medical insurance procedures are essential.