Patient Experience & Scheduling Specialist

Baylor Scott & White Health; Dallas (TX); Vor Ort; USD 35.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k) savings plan with up to 5%match

Tuition Reimbursement

PTO accrual beginning Day 1

Zusammenfassung

Baylor Scott & White Health in Dallas is seeking a Patient Services Specialist 2 to provide administrative support in a physician's office or clinic. You will handle patient check-in/out, scheduling, insurance verification, and phone inquiries to ensure smooth operations and high-quality patient care.

The role also involves registering patients, assisting with medical records, and mentoring junior staff as needed.

Qualifikationen

• HS Diploma or GED required.
• 1 year of experience in a patient services or healthcare setting.
• Excellent listening and communication skills.

Aufgaben

• Assists patients and visitors with check-in/check-out, scheduling, insurance verification, and phone inquiries.
• Registers patients by collecting and verifying information and directing to waiting areas.
• Processes payments and assists with daily financial reporting and patient information accuracy.
• Responds to routine inquiries about services and hours, and handles patient complaints as appropriate.
• Aids with medical records duties: pulling charts, file management, and referrals as needed.
• Mentors and supports junior staff as requested.

Kenntnisse

Active listening

Communication

Patient registration

Insurance verification

Medical records

Mentoring staff

Ausbildung

HS Diploma/GED

Jobbeschreibung

Baylor Scott & White Health in Dallas is seeking a Patient Services Specialist 2 to provide administrative support in a physician's office or clinic. You will handle patient check-in/out, scheduling, insurance verification, and phone inquiries to ensure smooth operations and high-quality patient care.

The role also involves registering patients, assisting with medical records, and mentoring junior staff as needed.