Patient Services Specialist I: Compassionate Care & Admin Support

Baylor Scott & White Health; College Station (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition Reimbursement

Paid time off

Job summary

The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic, or other area. This role assists patients to ensure high-quality, patient-centered care, including patient relations, check-in and check-out, scheduling, insurance verification, and answering phones.

You will help coordinate follow-up visits and referrals, collect and verify insurance information, post payments, and respond to routine inquiries about hours of operation and

Qualifications

• Strong customer service and communication skills.
• Ability to handle multiple tasks with attention to detail.
• Comfort with insurance verification and scheduling workflows.

Responsibilities

• Assist with patient duties including check-in/check-out and scheduling.
• Verify patient insurance information and demographics.
• Answer phones and direct patient inquiries to appropriate teams.
• Post payments and enter charges into system.
• Provide accurate information about hours of operation and services.

Skills

Customer service

Communication

Data entry

Education

HS Diploma/GED

Job description

The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic, or other area. This role assists patients to ensure high-quality, patient-centered care, including patient relations, check-in and check-out, scheduling, insurance verification, and answering phones.

You will help coordinate follow-up visits and referrals, collect and verify insurance information, post payments, and respond to routine inquiries about hours of operation and