Patient Services Specialist - Days, 7a to 3p

Baylor Scott & White Health; Temple (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Immediate eligibility for health and welfare benefits

401(k) savings plan with dollar-for-dollar match up to 5%

Tuition Reimbursement

PTO accrual beginning Day 1

Job summary

A health care provider in Temple, Texas is seeking a Patient Services Specialist to provide administrative support, ensuring high-quality, patient-centered care. Responsibilities include assisting with patient relations, check-in and check-out, scheduling, insurance verification, and handling phone inquiries. Suitable for candidates with a high school diploma and less than one year of experience. Benefits include health coverage, 401(k) matching, tuition reimbursement, and PTO from day one.

Qualifications

• Less than 1 year of experience in a relevant field.

Responsibilities

• Provide administrative support in a physician office to ensure patient-centered care.
• Assist with patient registration and insurance verification.
• Handle phone calls and address patient inquiries.
• Maintain patient records and ensure complaints are addressed properly.

Education

H.S. Diploma/GED Equivalent

Job description

Patient Services Specialist - Days, 7a to 3p

Patient Services Specialist - Days, 7a to 3p

Role provides administrative support in a physician office, clinic, or other area to ensure high-quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification, and answering phones.

Responsibilities

• Assists with patient duties, including relations, check-in, check-out, scheduling, insurance verification, and answering phones. Arranges follow-up visits and referral appointments.
• Assists with patient registration by collecting and verifying insurance information. Verifies patient demographics and enters changes into the computer system. Directs patients to appropriate waiting areas.
• Accepts payments for physician/clinic services according to established guidelines.
• Posts payments and enters charges into computer utilizing appropriate codes.
• Generates daily payment reports and verifies cash drawer against report.
• Provides accurate patient, medical, financial or procedural information to patients or approved outside entities.
• May be required to discuss financial arrangements with patients.
• Receives and directs phone calls. Assists patients and other visitors.
• Responds to routine inquiries concerning practice services, hours of operation, etc.
• Ensures any patient complaints are handled appropriately.
• Assists with medical records duties as requested.

Qualifications

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - Less than 1 Year of Experience

Seniorities and Employment

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care

Benefits

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

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