Patient Services Specialist I — Flexible 3x12 Schedule

Baylor Scott & White Health; Waco (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Immediate eligibility for health and-w

401(k) savings plan with dollar-for-dl

Tuition Reimbursement

PTO accrual beginning Day 1

Job summary

The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic, or other area. This role assists patients to ensure high-quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification, and answering phones.

Ensures accurate information, may assist with referrals and follow-up visits, and supports payments and provisional medical records duties as requested.

Qualifications

• HS diploma or GED required.
• Less than 1 year of experience.
• Bilingual Spanish preferred.

Responsibilities

• Check-in and check-out patients, scheduling, insurance verification, and answering phones.
• Accept payments for services and post charges.
• Direct patients to waiting areas and assist with patient registration and demographics.
• Assist with medical records duties as requested.

Skills

Good listening

Interpersonal communication

Phone etiquette

Data entry

Customer service

Education

HS Diploma/GED

Job description

The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic, or other area. This role assists patients to ensure high-quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification, and answering phones.

Ensures accurate information, may assist with referrals and follow-up visits, and supports payments and provisional medical records duties as requested.