Patient Services Specialist I: Caring Clinic Support

Baylor Scott & White Health; Frisco (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition Reimbursement

PTO from Day 1

Job summary

The Patient Services Specialist 1 role at Baylor Scott & White Health provides essential administrative support in a physician office, clinic, or related setting. You will assist patients with check-in/check-out, scheduling, insurance verification, and phone support to ensure high-quality, patient-centered care.

This position is ideal for a customer-focused professional who thrives in a service-driven environment and is seeking a long-term healthcare career with advancement potential in the

Qualifications

• HS Diploma or GED required.
• Less than 1 year of experience.

Responsibilities

• Assists with patient duties including check-in, check-out, scheduling, insurance verification, and answering phones.
• Verifies patient demographics and enters changes into the computer system; directs patients to waiting areas.
• Accepts payments for physician/clinic services and posts payments.
• Responds to routine inquiries regarding practice services and hours.

Skills

Communication

Customer service

Multitasking

Education

HS Diploma/GED

Job description

The Patient Services Specialist 1 role at Baylor Scott & White Health provides essential administrative support in a physician office, clinic, or related setting. You will assist patients with check-in/check-out, scheduling, insurance verification, and phone support to ensure high-quality, patient-centered care.

This position is ideal for a customer-focused professional who thrives in a service-driven environment and is seeking a long-term healthcare career with advancement potential in the