Patient Services Front Desk Specialist

Primary Healthcare Centers; Park City (GA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Dental insurance

Job summary

Primary Health Care Centers is seeking a receptionist to greet patients, manage the front office, handle scheduling, and assist with patient payments and records. The role supports the center’s mission by delivering courteous customer service and maintaining orderly reception areas.

The position may involve rotating through clinics, cross training, and potential remote work requirements, with opportunities to assist uninsured patients through the medicine assistance program.

Qualifications

• High School Diploma required. Additional college or business training preferred.
• Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations.
• Strong mathematical skills.
• Ability to define problems, establish facts and draw valid conclusions.
• Valid driver’s license.
• Ability to operate a computer, type 40 wpm, and utilize various software programs.

Responsibilities

• Greet patients and visitors with a warm, client-centered attitude and manage front desk duties.
• Schedule and reschedule appointments according to policies.
• Collect payments and balance day sheet; handle daily deposits.
• Verify insurance and demographic information; maintain patient records in EMR.
• Provide medicine assistance information and assist with forms and documentation.
• Maintain neat front office, waiting area, and ensure proper patient flow.

Education

High School Diploma

Job description

Primary Health Care Centers is seeking a receptionist to greet patients, manage the front office, handle scheduling, and assist with patient payments and records. The role supports the center’s mission by delivering courteous customer service and maintaining orderly reception areas.

The position may involve rotating through clinics, cross training, and potential remote work requirements, with opportunities to assist uninsured patients through the medicine assistance program.