Patient Services Front Desk Specialist

ADP, Inc.; Markleeville (CA); On-site; USD 32,000 - 37,000; Full time

Job summary

MACT Health Board, Inc. is seeking a full-time Receptionist to support patients in a clinical setting. The role involves greeting patients, verifying demographics, and coordinating appointments while maintaining professional communication with the medical staff.

Applicants should have a high school diploma or equivalent, with prefered medical office experience and BLS/ALS certification. The position also requires passing health screenings and compliance with I-9/E-Verify procedures.

Qualifications

• High school diploma or equivalent.
• One year of medical office experience preferred.
• Current BLS/ALS certificate preferred.
• Must pass Occupational Health Screening.
• Must possess a valid form of identification as listed on the U.S. Department of Justice I-9 form, verified using the E Verify system.
• Clean DMV driving record and MACT auto insurance driving eligibility (determined by auto insurance carrier).

Responsibilities

• Provide excellent service to patients.
• Perform daily opening and closing office procedures.
• Verify necessary patient demographic information.
• Completes visit preparation activates for upcoming visits.
• Books, coordinates and reschedules patient appointments.
• Responds to incoming calls/faxes/emails timely and routes/responds to requests accordingly.
• Collects copays and balances on accounts according to policy.
• Maintain high level of professional communication with staff.

Skills

Customer service

Attention to detail

Communication skills

Medical office experience

Education

High school diploma or equivalent

Job description

MACT Health Board, Inc. is seeking a full-time Receptionist to support patients in a clinical setting. The role involves greeting patients, verifying demographics, and coordinating appointments while maintaining professional communication with the medical staff.

Applicants should have a high school diploma or equivalent, with prefered medical office experience and BLS/ALS certification. The position also requires passing health screenings and compliance with I-9/E-Verify procedures.