Patient Services Specialist (Front Office Receptionist)

American Vision Partners; Mesa (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical and dental insurance

Eye care discounts

Child care assistance

Pet insurance

401(k)

Paid holidays

PTO

Sick time

Job summary

American Vision Partners is looking for a Patient Service Specialist based in Mesa, Arizona. This role serves as the first point of contact for patients, responsible for enhancing their experience by warmly greeting them, handling check-ins and check-outs, scheduling appointments, verifying insurance, and maintaining medical records. Ideal candidates should have a High School Diploma or GED, excellent communication skills, and experience in a medical front desk environment. The company offers comprehensive benefits including health insurance and opportunities for growth.

Qualifications

• High School Diploma or GED required.
• Detail oriented, reliable, and able to multi-task in a fast-paced environment.
• Excellent verbal and written communication skills.

Responsibilities

• Greeting patients and visitors warmly in person or by telephone.
• Checking patients in and out.
• Scheduling clinic and surgical appointments.
• Reviewing all paperwork with patients.
• Verifying insurance and collecting payments.
• Maintaining patient medical records.

Skills

Detail oriented

Reliable

Excellent verbal and written communication

Multi-tasking ability

Education

High School Diploma or GED

Job description

Overview

As our highly visible Patient Service Specialist, you'll be patient's first touch and are responsible for gathering important information for their visit and providing an exceptional patient experience.

Responsibilities

• Greeting patients and visitors warmly in person or by telephone
• Checking patients in and out
• Scheduling clinic and surgical appointments to include all pre-operative and post-operative appointments
• Reviewing all paperwork with patients; consents for procedures
• Verifying insurance and collecting payments
• Maintaining patient medical records

Qualifications

• High School Diploma or GED required
• Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment
• Excellent verbal and written communication skills
• Medical Front Desk experience preferred
• Flexible schedule
• Dedicated to creating a quality patient experience

Benefits & Perks

Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!