Patient Services Specialist: Front Desk & Scheduling Pro

American Vision Partners; Prescott Valley (AZ); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical and dental insurance

Eye care discounts

Child care assistance

Pet insurance

Continuing education funds

401(k)

Paid holidays

PTO

Sick Time

Opportunity for growth

Job summary

American Vision Partners (AVP) is seeking a Patient Service Specialist to be the first touch for patients, gathering essential information and ensuring an exceptional experience.

The role involves greeting patients, handling check-ins/outs, scheduling clinic and surgical appointments, reviewing paperwork, verifying insurance, and maintaining medical records in a high-volume environment.

Qualifications

• HighSchool Diploma or GED required.
• Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment.
• Excellent verbal and written communication skills.
• Medical Front Desk experience preferred.
• Flexible schedule.
• Dedicated to creating a quality patient experience.

Responsibilities

• Greeting patients and visitors warmly in person or by telephone
• Checking patients in and out
• Scheduling clinic and surgical appointments to include all pre-operative and post-operative appointments
• Reviewing all paperwork with patients; consents for procedures
• Verifying insurance and collecting payments
• Maintaining patient medical records

Skills

Detail oriented

Reliable

Verbal communication

Written communication

Multi-tasking

Education

HighSchool Diploma or GED

Job description

American Vision Partners (AVP) is seeking a Patient Service Specialist to be the first touch for patients, gathering essential information and ensuring an exceptional experience.

The role involves greeting patients, handling check-ins/outs, scheduling clinic and surgical appointments, reviewing paperwork, verifying insurance, and maintaining medical records in a high-volume environment.