Patient Services Specialist — Front Desk & Scheduling Pro

American Vision Partners; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Eye care discounts

401(K)

Paid holidays

PTO

Sick time

Job summary

American Vision Partners is seeking a Patient Service Specialist to be the first touch for patients and to collect essential visit information, ensuring an exceptional patient experience across our eye care clinics.

You will greet patients, check them in/out, schedule appointments, review paperwork, verify insurance and collect payments, while maintaining accurate medical records and delivering service with care.

Qualifications

• High School Diploma or GED required.
• Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment.
• Excellent verbal and written communication skills.
• Medical Front Desk experience preferred.
• Flexible schedule.
• Dedicated to creating a quality patient experience.

Responsibilities

• Greeting patients and visitors warmly in person or by telephone.
• Checking patients in and out.
• Scheduling clinic and surgical appointments including pre- and post-operative visits.
• Reviewing paperwork with patients; consents for procedures.
• Verifying insurance and collecting payments.
• Maintaining patient medical records.

Skills

Front Desk

Communication Skills

Multi-tasking

Attention to Detail

Education

High School Diploma or GED

Job description

American Vision Partners is seeking a Patient Service Specialist to be the first touch for patients and to collect essential visit information, ensuring an exceptional patient experience across our eye care clinics.

You will greet patients, check them in/out, schedule appointments, review paperwork, verify insurance and collect payments, while maintaining accurate medical records and delivering service with care.