Patient Services Specialist - Front Desk & Scheduling (Float)

Revo Health; West Saint Paul (MN); On-site; USD 36,000 - 48,000; Full time

Job summary

Revo Health is seeking a Patient Services Representative Float to support patient registration, check-in, and clinical support duties across OSI clinics including our Stillwater location. This full-time role runs Monday–Friday 6:45 AM–5:00 PM.

You will greet patients, collect insurance information, schedule appointments, and coordinate communications with patients and staff. Proficiency in Word, Outlook, and Excel plus prior customer service or medical office experience preferred; HIPAA

Qualifications

• Customer service experience is required.
• Proficiency in Microsoft Word, Outlook and Excel is preferred.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID.
• Verify and document insurance information as defined by current business practices.
• Accurate and timely scheduling of new and existing patients in the current practice management system.
• Communicate all pertinent information to patients, including appointment information, directions, check-in times, referral information and copayments.
• Chart preparation and management.
• Maintain a working knowledge of health care plan requirements and health plan networks.
• Maintain timely communication with patients, families, and staff.
• Rotation of Switchboard Operator duties including handling calls and coordinating interpreters.

Skills

Customer Service

Education

High School diploma/GED or equivalent

Tools

Microsoft Word

Outlook

Excel

Job description

Revo Health is seeking a Patient Services Representative Float to support patient registration, check-in, and clinical support duties across OSI clinics including our Stillwater location. This full-time role runs Monday–Friday 6:45 AM–5:00 PM.

You will greet patients, collect insurance information, schedule appointments, and coordinate communications with patients and staff. Proficiency in Word, Outlook, and Excel plus prior customer service or medical office experience preferred; HIPAA