Therapy Patient Services Front Desk Specialist

Revo Health; Maplewood (MN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision plans

Tuition reimbursement

401(k) Profit Sharing

Life Insurance & more

Job summary

Revo Health in Minnesota is seeking a Patient Services Representative to handle patient registration, check-in, and basic clinical support duties. This full-time role operates Monday through Friday, 6:45 AM to 5:00 PM at our Stillwater location and other OSI clinics.

You will greet patients, collect payments and insurance info, schedule appointments, maintain records, and coordinate with staff while complying with HIPAA and office policies.

Qualifications

• Customer Service experience required
• High School diploma/GED or equivalent
• Proficient in Microsoft Word, Outlook, and Excel
• Administrative or Medical Office experience preferred

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
• Verify and document insurance information as defined by current business practices
• Accurate and timely scheduling of new and existing patients in the current practice management system
• Communicate all pertinent information to patients, including appointment information, directions, check-in times, referral information and copayments
• Chart preparation and management
• Maintain a working knowledge of health care plan requirements and health plan networks
• Maintain timely communication with patients, families, and staff
• Rotation of Switchboard Operator duties: handling calls, coordinating interpreters, and patient referrals
• Other duties as assigned such as cleaning, laundry, and prepping patients

Skills

Customer Service

Communication

Administrative tasks

Microsoft Office

Education

High School diploma/GED

Tools

Microsoft Word

Outlook

Excel

Job description

Revo Health in Minnesota is seeking a Patient Services Representative to handle patient registration, check-in, and basic clinical support duties. This full-time role operates Monday through Friday, 6:45 AM to 5:00 PM at our Stillwater location and other OSI clinics.

You will greet patients, collect payments and insurance info, schedule appointments, maintain records, and coordinate with staff while complying with HIPAA and office policies.