Patient Services Front Desk Coordinator

Revo Health; Stillwater (MN); On-site; USD 36,000 - 48,000; Full time

Job summary

Revo Health in Stillwater is seeking a Patient Services Representative Float to support patient registration and check-in, and provide clinical support as needed. This full-time role operates Monday through Friday, 6:45 AM to 5:00 PM, across our Stillwater location and other OSI clinics.

You will greet patients, collect co-pays and insurance information, verify coverage, schedule appointments in the practice management system, and coordinate referrals.

Qualifications

• High School diploma/GED or equivalent.
• Proficient in Microsoft Word, Outlook, and Excel.
• Customer Service experience required.
• Administrative or Medical Office experience preferred.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
• Verify and document insurance information as defined by current business practices
• Accurate and timely scheduling of new and existing patients in the current practice management system
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
• Chart preparation and management
• Maintain a working knowledge of health care plan requirements and health plan networks
• Maintain timely communication with patients, families, and staff
• Rotation of Switchboard Operator duties which include: accepting, handling and transferring calls, coordination of interpreters for clinic appointments, and coordination of patient referrals
• Any and all other duties as assigned such as cleaning, laundry, rooming patients, prepping patients for appointments, etc.

Skills

Customer service

Communication

Education

High School diploma/GED or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Revo Health in Stillwater is seeking a Patient Services Representative Float to support patient registration and check-in, and provide clinical support as needed. This full-time role operates Monday through Friday, 6:45 AM to 5:00 PM, across our Stillwater location and other OSI clinics.

You will greet patients, collect co-pays and insurance information, verify coverage, schedule appointments in the practice management system, and coordinate referrals.