Patient Services Front Desk Specialist

Revo Health; Shoreview (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision plans

Tuition Reimbursement

401(k) Profit Sharing

Employee Assistance Program

Lifetime Fitness Subsidy

Car Rental discounts

Home, Auto & Pet insurance savings

Job summary

Revo Health’s Minnesota clinics are seeking a Patient Services Representative Float to join our admissions team. You will register patients, collect payments and insurance information, verify coverage, and support clinical operations across Stillwater and other OSI clinics.

This full-time role runs Monday to Friday, 6:45 AM to 5:00 PM, at our Stillwater location, with responsibilities including scheduling, chart management, switchboard duties, and coordination with interpreters.

Qualifications

• High School diploma/GED or equivalent.
• Proficient in Microsoft Word, Outlook, and Excel.
• Customer Service experience required.
• Administrative or Medical Office experience preferred.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID.
• Verify and document insurance information as defined by current business practices.
• Accurate and timely scheduling of new and existing patients in the current practice management system.
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments.
• Chart preparation and management.
• Maintain a working knowledge of health care plan requirements and health plan networks.
• Maintain timely communication with patients, families, and staff.
• Rotation of Switchboard Operator duties which include: accepting, handling and transferring calls, coordination of interpreters for clinic appointments, and coordination of patient referrals.
• Any and all other duties as assigned such as cleaning, laundry, rooming patients, prepping patients for appointments, etc.

Skills

Customer Service

Microsoft Word

Outlook

Excel

Education

High School diploma/GED

Job description

Revo Health’s Minnesota clinics are seeking a Patient Services Representative Float to join our admissions team. You will register patients, collect payments and insurance information, verify coverage, and support clinical operations across Stillwater and other OSI clinics.

This full-time role runs Monday to Friday, 6:45 AM to 5:00 PM, at our Stillwater location, with responsibilities including scheduling, chart management, switchboard duties, and coordination with interpreters.