Patient Services Specialist: Front Desk & Scheduling

Tenet Healthcare; San Marcos (TX); On-site; USD 19,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

401(k) with employer match

Generous paid time off

Career development opportunities

Health savings accounts

Job summary

Tenet Physician Resources is seeking a friendly front office professional to support a busy physician practice in Texas. This non-exempt role handles patient check-in, appointment scheduling, insurance verification, and data entry in the electronic system.

The ideal candidate has a high school diploma, is proficient in customer service, and can uphold HIPAA standards. A medical office assistant program is preferred, with opportunities for professional development and growth within Tenet

Qualifications

• High school diploma or GED required; completion of medical office assistant program preferred.
• Two years of customer service experience, preferably in a medical office.
• Ability to enter data into electronic systems and verify patient information.

Responsibilities

• Greet patients and check them in; manage appointment flow.
• Answer phones, schedule, confirm, and reschedule appointments as needed.
• Verify insurance, collect co-pays, and post charges.
• Enter patient demographics into the electronic system and support front desk processes.
• Assist with referral processing and patient portal enrollment.

Skills

Customer service

Communication

Education

High school diploma / GED

Medical office assistant program (preferred)

Tools

Electronic health records (EHR) system

Job description

Tenet Physician Resources is seeking a friendly front office professional to support a busy physician practice in Texas. This non-exempt role handles patient check-in, appointment scheduling, insurance verification, and data entry in the electronic system.

The ideal candidate has a high school diploma, is proficient in customer service, and can uphold HIPAA standards. A medical office assistant program is preferred, with opportunities for professional development and growth within Tenet