Patient Services Front Desk Specialist (Sign-On Bonus)

Tenet Healthcare; El Paso (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

401(k) retirement plan with employer 1

Generous paid time off

Career development opportunities

Health savings accounts & flexible SP/

Job summary

Tenet Physician Resources in El Paso is hiring for a non-exempt front office position in a physician practice. You will greet patients, manage phones, verify insurance, schedule appointments, collect co-pays, and process referrals within a HIPAA-compliant environment.

The role emphasizes accurate data entry, patient interaction, and guiding patients to the patient portal, with a strong focus on customer service and adherence to Tenet policies.

Qualifications

• Two years of customer service experience, preferably in a medical office setting.
• High school diploma or GED required; completion of medical office assistant program preferred.
• Healthcare management/administration certification is a plus.

Responsibilities

• Greet patients entering the physician practice and answer phones.
• Schedule appointments and confirm/reschedule as needed.
• Check in patients, collect demographics, verify insurance, and enter data.
• Assist in checkout, referrals, and scheduling processes; collect co-pays and post charges.
• Explain and enroll patients in the patient portal.

Skills

Customer service

Education

High school diploma/GED

Medical office assistant program completion

Healthcare management/administration certification

Job description

Tenet Physician Resources in El Paso is hiring for a non-exempt front office position in a physician practice. You will greet patients, manage phones, verify insurance, schedule appointments, collect co-pays, and process referrals within a HIPAA-compliant environment.

The role emphasizes accurate data entry, patient interaction, and guiding patients to the patient portal, with a strong focus on customer service and adherence to Tenet policies.