Medical Front Desk & Patient Services Specialist

Tenet Healthcare Corporation; San Antonio (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid time off

Career development

Health savings accounts

Employee assistance program

Pet insurance

Job summary

Tenet Physician Resources in San Antonio, TX is seeking a friendly medical office front desk associate to greet patients, verify insurance, and coordinate appointments. This non-exempt role emphasizes accuracy, HIPAA compliance, and courteous patient service.

You will handle check-in/out, collect co-pays, and support referrals and portal enrollment while contributing to a positive patient experience and efficient office workflow.

Qualifications

• High school diploma or GED required; medical office assistant program preferred.
• Two years of customer service experience, ideally in a medical office.
• Healthcare management/administration certification preferred.
• Sign-on bonus is for new hires only.

Responsibilities

• Greet patients entering the physician practice.
• Answer office phones, schedule and reschedule appointments as needed.
• Check in patients and verify insurance.
• Assist in checkout, referrals, and posting charges.
• Collect co-pays and post charges.
• Explain and enroll patients in the patient portal.

Skills

Customer service

Phone etiquette

Data entry

Insurance verification

Education

High school diploma or GED

Medical office assistant program preferred

Job description

Tenet Physician Resources in San Antonio, TX is seeking a friendly medical office front desk associate to greet patients, verify insurance, and coordinate appointments. This non-exempt role emphasizes accuracy, HIPAA compliance, and courteous patient service.

You will handle check-in/out, collect co-pays, and support referrals and portal enrollment while contributing to a positive patient experience and efficient office workflow.