Patient Services Specialist: Front Desk & Scheduling

Sutter Health; Mountain View (CA); On-site; USD 44,000 - 62,000; Full time

Benefits offered by this job

Benefits

Job summary

Sutter Health in Mountain View, CA is seeking a front desk/patient intake coordinator for the PAMF-Palo Alto Medical Foundation CAD. You will greet patients, verify information, schedule appointments, and update the EHR while ensuring privacy and compliance with PHI rules.

This is an outpatient facility position with a full-time schedule. Responsibilities include handling intake forms, collecting payments, supporting staff, and maintaining excellent patient relations.

Qualifications

• HS Diploma or equivalent education/experience
• Ability to interpret a variety of data and instructions
• Written and verbal communications with team members, patients, and hospital personnel
• Strong time management and organizational skills to meet deadlines

Responsibilities

• Greet and check-in patients and verify information
• Schedule appointments and update the EHR
• Complete healthcare and insurance intake forms and collect payments
• Ensure PHI privacy and comply with regulations
• Support other staff and orient new team members as needed

Skills

Insurance knowledge

Patient billing

Data interpretation

Written communication

Time management

MS Office

Education

HS Diploma or equivalent

Tools

MS Office/Outlook

Job description

Sutter Health in Mountain View, CA is seeking a front desk/patient intake coordinator for the PAMF-Palo Alto Medical Foundation CAD. You will greet patients, verify information, schedule appointments, and update the EHR while ensuring privacy and compliance with PHI rules.

This is an outpatient facility position with a full-time schedule. Responsibilities include handling intake forms, collecting payments, supporting staff, and maintaining excellent patient relations.