Patient Experience Specialist

MyMichigan Health; Michigan; On-site; USD 30,000 - 40,000; Full time

Job summary

MyMichigan Health seeks a Patient Service Assistant to provide clerical and receptionist support. This role includes answering phones, scheduling appointments, and verifying patient information. You will coordinate activities between patients and clinical staff, all while demonstrating excellent customer service.

The ideal candidate will have a high school diploma, strong interpersonal skills, and experience in a medical setting. This position offers a sedentary work environment in Michigan with opportunities for growth within the organization.

Qualifications

• Knowledge of reading, writing, mathematical and computer skills.
• Knowledge obtained through two years in a medical office.
• Ability to communicate clearly with individuals and groups.

Responsibilities

• Provide clerical, secretarial, and receptionist support.
• Schedule appointments and verify patient information.
• Assist in obtaining insurance authorizations when required.

Skills

Customer service

Keyboarding skills

Interpersonal skills

Medical terminology

Education

High School Diploma

Associate’s Degree

Tools

Microsoft Windows

Job description

MyMichigan Health seeks a Patient Service Assistant to provide clerical and receptionist support. This role includes answering phones, scheduling appointments, and verifying patient information. You will coordinate activities between patients and clinical staff, all while demonstrating excellent customer service.

The ideal candidate will have a high school diploma, strong interpersonal skills, and experience in a medical setting. This position offers a sedentary work environment in Michigan with opportunities for growth within the organization.