Patient Services Specialist - Front Desk & Scheduling

Advocate Health; Harrisburg (NC); In loco; USD 27.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Retirement plan

Paid time off

Educational assistance

Descrizione del lavoro

Advocate Health’s Harrisburg Family Medicine department is seeking a Full-time front desk professional to handle patient registration, insurance verification, scheduling, and cash receipting. The role emphasizes compassionate patient service and accurate data entry in a fast-paced setting.

Hours typically 40 per week, M-F, with shifts from early morning to late afternoon. Benefits eligible, opportunities for career development, and comprehensive Total Rewards are provided.

Competenze

• High School Diploma or GED required.
• Computer experience required.
• Customer relations experience required.
• Experience with Medical Records Software preferred, Front desk practice experience preferred.

Mansioni

• Exemplify caring and compassionate customer service to create an excellent patient experience.
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations.
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision.
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience.
• Encourages patient utilization of front-end technology during the registration process.
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office.
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations.
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment.

Conoscenze

Customer service

Interpersonal skills

Registration desk

Formazione

High School Diploma or GED

Descrizione del lavoro

Advocate Health’s Harrisburg Family Medicine department is seeking a Full-time front desk professional to handle patient registration, insurance verification, scheduling, and cash receipting. The role emphasizes compassionate patient service and accurate data entry in a fast-paced setting.

Hours typically 40 per week, M-F, with shifts from early morning to late afternoon. Benefits eligible, opportunities for career development, and comprehensive Total Rewards are provided.