Patient Experience & Scheduling Specialist

Healthstar Physicians, P.C.; Morristown (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Harris Clinic within Healthstar Physicians, P.C. is seeking a Patient Services Representative to greet patients, verify demographics and insurance, and prepare medical records for daily appointments.

This on-site, full-time role requires accurate data entry and friendly, professional service. You will manage appointment schedules, collect co-pays, and assist referrals while using Athena EMR to update patient profiles.

Qualifications

• High School Diploma or equivalent required.
• Experience with patient intake and front-desk duties is preferred.
• Proficiency with data entry and basic clerical tasks is needed.

Responsibilities

• Greet and register patients in a prompt, courteous manner.
• Verify demographics and insurance information in the medical record.
• Prepare patient records for daily appointments and maintain current profiles.
• Handle appointment scheduling updates and cancellations.
• Collect co-pays and balance drawer daily.
• Assist with patient referrals and EMR updates as needed.

Skills

Typing / data entry

Patient registration

Demographics verification

Insurance verification

Customer service

Phone handling

Teamwork

Lifting 30-50 lbs

Education

High School Diploma or Equivalent

Tools

Athena EMR

Job description

Harris Clinic within Healthstar Physicians, P.C. is seeking a Patient Services Representative to greet patients, verify demographics and insurance, and prepare medical records for daily appointments.

This on-site, full-time role requires accurate data entry and friendly, professional service. You will manage appointment schedules, collect co-pays, and assist referrals while using Athena EMR to update patient profiles.