Patient Access & Scheduling Specialist

Atrium Health Wake Forest Baptist; Bermuda Run (NC); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Parental leave

Retirement plan

Educational assistance

Job summary

Advocate Health is seeking a part-time patient access specialist to pre-register patients for admission and outpatient services, verify insurance, and secure necessary authorizations. The role involves coordinating with scheduling to adjust procedures and arranging upfront deposits as needed.

Strong attention to detail, fast and accurate typing (40 wpm), and excellent communication with patients and providers are essential. Prior billing and hospital experience are preferred.

Qualifications

• High School Diploma or GED required; Bachelor's Degree preferred.
• Accurate spelling and attention to detail required.
• Must be able to key 40 wpm.
• Knowledge of patient registration, insurance, and hospital billing preferred.
• Medical terminology knowledge and understanding of third party reimbursement preferred.
• Excellent communication skills and customer services skills required.

Responsibilities

• Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
• Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral.
• Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged. Requests upfront payment of deposits from responsible party.
• Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.

Skills

Patient registration

Insurance verification

Billing knowledge

Communication skills

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

Advocate Health is seeking a part-time patient access specialist to pre-register patients for admission and outpatient services, verify insurance, and secure necessary authorizations. The role involves coordinating with scheduling to adjust procedures and arranging upfront deposits as needed.

Strong attention to detail, fast and accurate typing (40 wpm), and excellent communication with patients and providers are essential. Prior billing and hospital experience are preferred.