Patient Access & Scheduling Specialist

Ankle & Foot Centers of America; Peachtree City (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Ankle & Foot Centers of America is seeking a Patient Service Representative to manage front desk operations and patient interactions. The role emphasizes accurate data entry, insurance verification, payment processing, and appointment scheduling in a fast-paced clinic environment.

Ideal candidates will have a High School diploma or equivalent and 2–4 years in healthcare. Occasional travel may be required; training provided, and strong customer service is essential.

Qualifications

• Strong communication skills with patients and staff.
• Ability to manage patient information accurately.
• Familiarity with HIPAA and privacy practices.

Responsibilities

• Greet patients and visitors with a welcoming attitude.
• Enter and update patient demographics in systems.
• Verify insurance information and collect payments at check-in.
• Answer phones and schedule appointments.
• Print and file patient documents as needed.
• Maintain front desk and waiting area tidy and organized.
• Submit end-of-day reports and deposits.

Skills

Effective communication

Teamwork

Initiative

Proficient computer skills

Ethical conduct

Typing skills

Education

High School diploma or equivalent

Job description

Ankle & Foot Centers of America is seeking a Patient Service Representative to manage front desk operations and patient interactions. The role emphasizes accurate data entry, insurance verification, payment processing, and appointment scheduling in a fast-paced clinic environment.

Ideal candidates will have a High School diploma or equivalent and 2–4 years in healthcare. Occasional travel may be required; training provided, and strong customer service is essential.