Patient Services Specialist - Front Desk & Insurance

National-Spine-and-Pain-Center; Fairfax (VA); On-site; USD 25,000 - 33,000; Full time

Job summary

National-Spine-and-Pain-Center seeks a Patient Services Coordinator to manage front desk operations, insurance coordination, and medical records, ensuring high-quality patient care across the organization. The role includes greeting patients, collecting demographics, verifying insurance, scheduling, and processing payments while maintaining HIPAA compliance in a fast-paced clinic.

Candidates should have at least 1 year of administrative experience, excellent communication skills, and proficiency

Qualifications

• High school diploma or GED required.
• At least one year of related administrative experience.
• Ability to maintain complete confidentiality of information at all times.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Suite.

Responsibilities

• Greet patients and collect registration/visitation information for proper care.
• Process patient check-in/out, schedule follow-ups, and collect co-pays.
• Verify demographics and insurance details; update system; communicate eligibility.
• Obtain authorizations, referrals, and manage insurance verifications.
• Prepare charts, transmit records requests, and ensure HIPAA compliance.
• Assist in training staff and improve administrative workflows.

Skills

Microsoft Office Suite

Education

High school diploma or GED

Job description

National-Spine-and-Pain-Center seeks a Patient Services Coordinator to manage front desk operations, insurance coordination, and medical records, ensuring high-quality patient care across the organization. The role includes greeting patients, collecting demographics, verifying insurance, scheduling, and processing payments while maintaining HIPAA compliance in a fast-paced clinic.

Candidates should have at least 1 year of administrative experience, excellent communication skills, and proficiency