Patient Services Specialist – Front Desk & Health Perks

RadNet, Inc.; Rockville (MD); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental and Vision coverage

Health Savings Account (HSA)

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Descripción de la vacante

RadNet, Inc. is seeking a Patient Service Representative in Rockville, MD to greet and register patients, verify insurance information, collect co-pays, and coordinate appointments.

The role emphasizes patient-centric service and accurate documentation to ensure smooth clinical workflows. The ideal candidate will have strong communication skills, excel in a fast-paced setting, and demonstrate professionalism when interacting with patients, guests, and staff while safeguarding patient information

Formación

• High School Diploma or GED is required.
• Intermediate to advanced computer skills are required.
• Strong multitasking and communication skills are essential.
• Experience providing exceptional customer service is preferred.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Responsabilidades

• Greet and register patients in a friendly, service-oriented manner.
• Obtain or verify insurance and patient information, collect signatures, and ensure documentation accuracy.
• Collect and log co-pays and fees.
• Answer and transfer incoming calls.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Provide patient orientation for preparatory and safety protocols and directions to facilities.
• Coordinate with back-office staff to support timely patient care.
• Safeguard patient health information and property in line with company policies.
• Handle on-site medications safely and respect patient privacy.
• Demonstrate professional behavior toward patients and coworkers.
• Interact diplomatically with patients, their families, and the public in a clinical setting.
• Establish and maintain cooperative working relationships.

Conocimientos

Customer service

Communication skills

Multitasking

Educación

High School Diploma or GED

Herramientas

Computer skills

Descripción del empleo

RadNet, Inc. is seeking a Patient Service Representative in Rockville, MD to greet and register patients, verify insurance information, collect co-pays, and coordinate appointments.

The role emphasizes patient-centric service and accurate documentation to ensure smooth clinical workflows. The ideal candidate will have strong communication skills, excel in a fast-paced setting, and demonstrate professionalism when interacting with patients, guests, and staff while safeguarding patient information