Patient Services Specialist – Radiology Front Desk

RadNet, Inc.; Westminster (MD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverages

Health Savings Accounts with employer

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

immediate family

Job summary

RadNet, Inc. in Westminster, MD is seeking a Patient Service Representative to greet and register patients, verify insurance details, collect co-pays, and schedule appointments.

You will coordinate with back-office staff to ensure timely patient care and maintain patient information responsibly. The role emphasizes patient satisfaction, regulatory compliance, and professional conduct in a fast-paced imaging center.

Qualifications

• High School Diploma or GED is required.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back-office staff for timely and effective care of patients
• Safeguards patient property and Health Information.
• Safeguards on-site medications as per policies and legal requirements.
• Demonstrate professional behavior toward patients and coworkers.

Skills

Customer service

Communication skills

Multitasking

Interpersonal skills

Professionalism

Education

High School Diploma or GED

Tools

Computer skills

Electronic Health Records (EHR) familiarity

Job description

RadNet, Inc. in Westminster, MD is seeking a Patient Service Representative to greet and register patients, verify insurance details, collect co-pays, and schedule appointments.

You will coordinate with back-office staff to ensure timely patient care and maintain patient information responsibly. The role emphasizes patient satisfaction, regulatory compliance, and professional conduct in a fast-paced imaging center.