Radiology Patient Services Specialist

RadNet, Inc.; Mays Chapel (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free imaging services for you and your

Immediate family access to imaging

Job summary

RadNet, Inc. is seeking a Patient Service Representative in Maryland to greet and register patients, verify insurance information, collect payments, and coordinate with back-office staff to support timely patient care.

The role emphasizes friendly service, accurate documentation, and effective communication in a fast-paced imaging center environment. Ideal candidates will have strong customer service skills, basic computer proficiency, and familiarity with medical terminology.

Qualifications

• High School Diploma or GED.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Coordinate with the back-office staff for timely and effective care of patients.
• Safeguards patient property and Patient Health Information on site.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

High School diploma or GED

Job description

RadNet, Inc. is seeking a Patient Service Representative in Maryland to greet and register patients, verify insurance information, collect payments, and coordinate with back-office staff to support timely patient care.

The role emphasizes friendly service, accurate documentation, and effective communication in a fast-paced imaging center environment. Ideal candidates will have strong customer service skills, basic computer proficiency, and familiarity with medical terminology.