Patient Services & Scheduling Specialist

RadNet; Bethesda (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental & Vision coverage

Health Savings Accounts with employer

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet, Inc. in Bethesda, MD is seeking a Patient Service Representative to greet and register patients, verify insurance information, collect signatures, and ensure accurate documentation. You will coordinate with back-office staff to support timely patient care and safeguard patient information.

The role requires strong customer service, effective communication, and the ability to multitask in a fast-paced environment. Medical terminology knowledge is preferred and on-site work is expected.

Qualifications

• Genuinely passionate about customer service and able to remain professional in all situations.
• Able to demonstrate effective and professional communication with patients, guests & colleagues.
• Able to thrive in a fast-paced environment and provide world-class customer service.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures and ensure documentation is complete.
• Collect and log co-pays and fees; answer/transfer calls; schedule or reschedule appointments.
• Provide patient orientation for preparatory and safety protocols; direct to facilities as needed.
• Coordinate with back-office staff to ensure timely and quality patient care.
• Safeguard patient information and on-site medications according to policies and legal requirements.

Skills

Customer service

Communication skills

Multitasking

Professionalism

Education

High School Diploma or GED

Tools

Intermediate to advanced computer skills

Job description

RadNet, Inc. in Bethesda, MD is seeking a Patient Service Representative to greet and register patients, verify insurance information, collect signatures, and ensure accurate documentation. You will coordinate with back-office staff to support timely patient care and safeguard patient information.

The role requires strong customer service, effective communication, and the ability to multitask in a fast-paced environment. Medical terminology knowledge is preferred and on-site work is expected.