Patient Services Specialist — Front Desk Champion

Heartland Dental LLC; Morrisville (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

UDA in Morrisville, NC is seeking a Patient Services Representative to be the face of the practice, handling scheduling, insurance verification, payments, and new patient paperwork.

The role also involves presenting treatment plans, checking patients in and out, and performing financial consultations. A minimum of six months in a similar role, strong customer service, and proficiency with Office 365 are preferred for immediate full-time employment.

Qualifications

• A minimum of six months in a similar job experience.
• Exceptional customer/patient service skills.
• Ability to manage multiple tasks as assigned throughout the day.
• Strong organizational habits.
• Proficiency with computer software, especially Office 365.

Responsibilities

• Scheduling and confirming patient appointments.
• Verifying insurance coverage.
• Collecting payment for services.
• Assisting in the completion of patient paperwork.
• Presenting patient treatment plans.
• Checking patients in and out of the office.
• Conducting financial consultations with patients as prescribed by the provider.

Skills

Customer service

Multi-tasking

Organization

Office 365

Tools

Office 365

Job description

UDA in Morrisville, NC is seeking a Patient Services Representative to be the face of the practice, handling scheduling, insurance verification, payments, and new patient paperwork.

The role also involves presenting treatment plans, checking patients in and out, and performing financial consultations. A minimum of six months in a similar role, strong customer service, and proficiency with Office 365 are preferred for immediate full-time employment.