Dental Front Desk & Patient Services Specialist

University Dental Associates Inc; Raleigh (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

University Dental Associates is seeking a Patient Services Representative to serve as the face of the practice, handling scheduling, insurance verification, payments, and patient paperwork. This full-time, on-site role requires strong customer service and multitasking abilities, with proficiency in Office 365.

You’ll be the first and last impression for patients and will support financial discussions as needed. We value a friendly, energetic team player who can manage multiple tasks efficiently.

Qualifications

• Six months of similar experience or more for this role.
• Excellent customer/patient service skills.
• Ability to manage multiple tasks throughout the day.
• Strong organizational habits.
• Proficiency with computer software, especially Office 365.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance coverage.
• Collect payments for services.
• Assist in completing patient paperwork and presenting treatment plans.
• Check patients in and out of the office; conduct financial consultations as prescribed by the provider.

Skills

Customer service

Multitasking

Organization

Tools

Office 365

Job description

University Dental Associates is seeking a Patient Services Representative to serve as the face of the practice, handling scheduling, insurance verification, payments, and patient paperwork. This full-time, on-site role requires strong customer service and multitasking abilities, with proficiency in Office 365.

You’ll be the first and last impression for patients and will support financial discussions as needed. We value a friendly, energetic team player who can manage multiple tasks efficiently.