Patient Services Specialist – Front Desk & Scheduling

Duke University Health System; Durham (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in North Carolina is seeking a Patient Service Associate to support clinic operations including patient check-in/out, scheduling, and billing interactions. The ideal candidate will have strong communication skills and a minimum of one year of experience in a healthcare setting. This role is essential for ensuring efficient clinic workflows and enhancing patient experiences.

Qualifications

• Minimum of one year of work experience in patient communication.
• Preferably in a healthcare-related field.
• Experience coordinating multiple tasks or activities.

Responsibilities

• Coordinate clinic preparation and patient check-in/out.
• Provide customer service and assist with scheduling.
• Handle patient records and verify demographic data.
• Manage billing and explain charges to patients.

Skills

Strong verbal and written communication

Basic PC and data entry skills

Knowledge of medical terminology

Ability to organize and prioritize work

Education

High school education or equivalent

Job description

A leading healthcare provider in North Carolina is seeking a Patient Service Associate to support clinic operations including patient check-in/out, scheduling, and billing interactions. The ideal candidate will have strong communication skills and a minimum of one year of experience in a healthcare setting. This role is essential for ensuring efficient clinic workflows and enhancing patient experiences.