Patient Services Specialist — Front Desk & Insurance Liaison

University Dental Associates Inc; High Point (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

University Dental Associates Inc. in North Carolina is seeking a friendly Patient Services Representative to be the face of the practice, handling front desk duties, scheduling, and guiding patients through the administrative process.

We have an immediate full-time on-site opening. The ideal candidate has at least six months in a similar role, excels in customer service, can multitask, stays organized, and is proficient with Office 365.

Qualifications

• Six months' experience in a similar role.
• Exceptional customer/patient service skills.
• Ability to manage multiple tasks throughout the day.
• Strong organizational habits.
• Proficiency with Office 365.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance coverage.
• Collect payments for services.
• Assist in completing patient paperwork.
• Present patient treatment plans.
• Check patients in and out of the office.
• Conduct financial consultations based on treatment needs.

Skills

Customer service

Multitasking

Organization

Tools

Office 365

Job description

University Dental Associates Inc. in North Carolina is seeking a friendly Patient Services Representative to be the face of the practice, handling front desk duties, scheduling, and guiding patients through the administrative process.

We have an immediate full-time on-site opening. The ideal candidate has at least six months in a similar role, excels in customer service, can multitask, stays organized, and is proficient with Office 365.