Patient-Focused Front Desk Specialist – Flexible Scheduling

Carolina QuickCare; Marion (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Carolina QuickCare in Marion, NC is seeking a Front Office Specialist to greet patients, manage registration, verify insurance, collect payments, and process charges in a fast-paced environment. You will be the face of the clinic, delivering excellent patient experiences and supporting clinical staff.

The role requires a High School diploma or GED, willingness to work evenings, weekends, and holidays, and strong organizational skills with at least six months in customer service.

Qualifications

• High School diploma or GED is required.
• Willingness to work flexible schedules including evenings, weekends, and holidays.
• Strong organizational, time management, and problem-solving skills.
• Six months of related customer service experience and/or training preferred.

Responsibilities

• Greet and assist patients at the reception desk.
• Check in patients and document registration accurately.
• Verify insurance information and collect co-pays or payments.
• Enter charges and payments into the software system.
• Perform other duties as assigned.

Skills

Customer service

Communication

Multitasking

Phone etiquette

Education

High School Diploma or GED

Job description

Carolina QuickCare in Marion, NC is seeking a Front Office Specialist to greet patients, manage registration, verify insurance, collect payments, and process charges in a fast-paced environment. You will be the face of the clinic, delivering excellent patient experiences and supporting clinical staff.

The role requires a High School diploma or GED, willingness to work evenings, weekends, and holidays, and strong organizational skills with at least six months in customer service.