Patient Services Specialist — Front Desk & Care Coordination

Physical Rehabilitation Network, LLC.; Manteca (CA); Vor Ort; USD 28.000 - 32.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Vision benefits

Dental benefits

Paid time off

Student loan repayment options

Zusammenfassung

California Rehabilitation & Sports Therapy in Manteca, CA is seeking a Patient Services Representative to deliver friendly, professional front-desk support and administrative assistance, ensuring a smooth patient experience from check-in to check-out.

The role supports scheduling, patient information collection, insurance verification, and coordination with clinical staff. This full-time position offers competitive benefits and a comprehensive PTO plan.

Qualifikationen

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency in using office software and scheduling systems.
• Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
• Attention to detail and accuracy in handling patient information and documentation.

Aufgaben

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries both in person and over the phone.
• Collect and verify patient information, insurance details, and necessary documentation accurately.
• Help create a positive work environment and clinic culture by ensuring the patient’s needs are taken care of during transitional periods of therapy.
• Maintain patient records and ensure all documentation is complete and accurate.
• Coordinate with clinical staff to ensure seamless patient experience.

Ausbildung

High school diploma or equivalent

Healthcare administration education (a plus)

Tools

Office software

Scheduling systems

Jobbeschreibung

California Rehabilitation & Sports Therapy in Manteca, CA is seeking a Patient Services Representative to deliver friendly, professional front-desk support and administrative assistance, ensuring a smooth patient experience from check-in to check-out.

The role supports scheduling, patient information collection, insurance verification, and coordination with clinical staff. This full-time position offers competitive benefits and a comprehensive PTO plan.