Patient Services Specialist - Front Office Coordinator

Sacramento Native American Health Center, Inc; Red Bluff (CA); On-site; USD 34,000 - 40,000; Full time

Job summary

Red Oaks Medical Group in Red Bluff, CA is seeking a Patient Services Representative to support front office operations. This entry-level, non-exempt role handles patient check-in, scheduling, records, and insurance verification with a focus on courteous service.

Under supervision, you will manage appointment flow, update EMR, answer calls, and assist patients with forms while protecting confidentiality. Strong computer and multi-line phone skills are required; orientation includes training on

Qualifications

• Knowledge of clinic policies and procedures.
• Proficient with basic computer skills.
• Experience with multi-line phone systems is preferred.

Responsibilities

• Obtain and update patient information in the practice management system.
• Schedule and manage patient appointments and confirmations.
• Provide excellent customer service and maintain patient confidentiality.
• Assist patients with paperwork and verify insurance eligibility.

Skills

Basic writing

Communication skills

Education

High school

Tools

Multi-line phone system

Computer skills

Job description

Red Oaks Medical Group in Red Bluff, CA is seeking a Patient Services Representative to support front office operations. This entry-level, non-exempt role handles patient check-in, scheduling, records, and insurance verification with a focus on courteous service.

Under supervision, you will manage appointment flow, update EMR, answer calls, and assist patients with forms while protecting confidentiality. Strong computer and multi-line phone skills are required; orientation includes training on