Patient Services Coordinator - Physical Therapy Clinic

California Rehabilitation and Sports Therapy; Manteca (CA); On-site; USD 28,000 - 32,000; Full time

Job summary

California Rehabilitation and Sports Therapy in Manteca is looking for a Patient Services Representative to deliver exceptional front desk and administrative support for our PT patients.

You will greet patients, schedule visits, verify insurance, and assist with billing processes while collaborating with clinicians to ensure a smooth patient experience.

This full-time onsite role offers a supportive team, competitive benefits, and opportunities to contribute to a patient-centered clinic.

Qualifications

• High school diploma or equivalent required; healthcare administration education is a plus.
• Proven experience in a customer service role, healthcare setting preferred.
• Proficiency with office software and scheduling systems.
• Strong interpersonal skills; maintain professionalism in a fast-paced environment.
• Attention to detail and accuracy handling patient information and documentation.

Responsibilities

• Greet and welcome patients with professionalism and warmth; manage front desk interactions.
• Schedule appointments and handle patient inquiries in person and by phone.
• Collect and verify patient information, insurance details, and required documentation.
• Support clinic operations and contribute to a positive patient experience during therapy transitions.

Skills

Customer service

Interpersonal skills

Office software

Scheduling systems

Attention to detail

Education

High school diploma or equivalent

Healthcare administration education (plus)

Tools

Office software

Scheduling systems

Job description

California Rehabilitation and Sports Therapy in Manteca is looking for a Patient Services Representative to deliver exceptional front desk and administrative support for our PT patients.

You will greet patients, schedule visits, verify insurance, and assist with billing processes while collaborating with clinicians to ensure a smooth patient experience.

This full-time onsite role offers a supportive team, competitive benefits, and opportunities to contribute to a patient-centered clinic.