Patient Services Coordinator - PT Clinic

Physical Rehabilitation Network (PRN); West Manteca (CA); On-site; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Medical, Vision, and Dental plans

Paid time off

Clinical incentive opportunities

Job summary

Cal Rehab & Sports Therapy at PRN is seeking a Patient Services Representative in Manteca, CA to deliver friendly front-office support, greet patients, schedule appointments, collect insurance details, and maintain accurate records for a smooth patient experience.

This full-time role requires a high school diploma, customer service experience, and proficiency with common office software. Join a team focused on compassionate care and efficient clinic operations.

Qualifications

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency in using office software and scheduling systems.
• Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
• Attention to detail and accuracy in handling patient information and documentation.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries both in person and over the phone.
• Collect and verify patient information, insurance details, and necessary documentation accurately.
• Coordinate with clinical staff to ensure seamless patient experience.
• Maintain patient records and ensure all documentation is complete and accurate.
• Assist in keeping front office area neat, tidy and organized.

Skills

Customer service

Healthcare administration

Scheduling systems

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Healthcare administration education (a plus)

Tools

Office software

Scheduling software

Job description

Cal Rehab & Sports Therapy at PRN is seeking a Patient Services Representative in Manteca, CA to deliver friendly front-office support, greet patients, schedule appointments, collect insurance details, and maintain accurate records for a smooth patient experience.

This full-time role requires a high school diploma, customer service experience, and proficiency with common office software. Join a team focused on compassionate care and efficient clinic operations.