Patient Services Associate - Front Desk & Billing

SEP Summit Medical Group, Inc.; Highland Heights (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

No nights, holidays or weekends

Paid time off

Medical, dental and vision

403b with match

Career growth opportunities

Job summary

St. Elizabeth Physicians is seeking a Patient Service Representative I to collect demographic and insurance information to support the patient revenue cycle. The role includes scheduling, data entry into the EMR, handling payments, and responding to patient inquiries with a high level of customer service.

The position emphasizes HIPAA compliance, daily close-out procedures, and coordination with the central billing office to ensure accurate patient records and timely processing.

Qualifications

• Minimum: High School Diploma/G.E.D.
• 1-year experience in a customer service role.
• Knowledge of Excel, Word, Outlook and PowerPoint

Responsibilities

• Schedules appointments for patients by phone or in person.
• Verifies patient demographic information and current insurance.
• Collects co-pays and outstanding balances.
• Enters data into EMR and supports referral processing.

Skills

Customer service

Data entry

Education

High School Diploma/G.E.D.

Tools

Excel

Word

Outlook

PowerPoint

Job description

St. Elizabeth Physicians is seeking a Patient Service Representative I to collect demographic and insurance information to support the patient revenue cycle. The role includes scheduling, data entry into the EMR, handling payments, and responding to patient inquiries with a high level of customer service.

The position emphasizes HIPAA compliance, daily close-out procedures, and coordination with the central billing office to ensure accurate patient records and timely processing.