Patient Services Specialist - Front Desk & Billing

Patient First; Gainesville (FL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Discounted Medical treatment at any $0

Job summary

Patient First seeks a Front Office/Registration Associate in Florida to assist patients at check-in, escort emergencies to treatment, and support billing inquiries. You will verify demographics, insurance, and health information, while delivering compassionate service. Strong clerical skills and 1+ year experience preferred.

The role requires basic typing and excellent communication, with ability to multitask and lift up to 25 pounds. Flexibility to work at any center is needed.

Qualifications

• Must be 18 years of age or older.
• Basic typing skills.
• Minimum one year of clerical experience preferred.
• High school graduate or equivalent.
• Ability to sit, stand, and walk for up to 7 hours at a time.
• Ability to lift up to 25 pounds.
• Excellent visual, verbal, written, and typed communication skills.
• Willing to work at any center due to staffing issues.

Responsibilities

• Assist patients using the kiosk prior to registration.
• Escort emergency patients directly to the treatment area for registration/evaluation.
• Respectfully handle Physician and Nurse requests in a timely manner.
• Explain billing policies, including insurable/non‑insurable charges, as needed.
• Register patients accurately with excellent service, compassion, and kindness.
• Verify demographic, health, pharmacy, and insurance information.

Skills

Typing

Communication

Multitasking

Physical stamina

Clerical experience

Education

High school diploma or equivalent

Tools

Electronic medical record system

Job description

Patient First seeks a Front Office/Registration Associate in Florida to assist patients at check-in, escort emergencies to treatment, and support billing inquiries. You will verify demographics, insurance, and health information, while delivering compassionate service. Strong clerical skills and 1+ year experience preferred.

The role requires basic typing and excellent communication, with ability to multitask and lift up to 25 pounds. Flexibility to work at any center is needed.