Patient Care & Front Desk Specialist

Fast Pace Health; Louisiana; Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Holiday pay

PTO

Medical insurance

Dental insurance

Vision insurance

Work-Life balance

Job summary

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support, greet and register patients, and manage insurance information with accuracy. You will maintain a welcoming atmosphere and collaborate with nurses and providers to ensure smooth patient flow.

The role emphasizes frontline service, data entry, and basic back-office tasks. The position requires a High School Diploma and CPR certification, plus 1 year of customer service or medical office experience.

Qualifications

• High School Diploma or its equivalent.
• Current CPR license is required.
• 1 year of customer service or medical office experience preferred.

Responsibilities

• Demonstrates a high level of Customer Service to greet, register, and discharge all patients.
• Ability to cross train and assist with back-office duties as needed within scope of practice.
• Accurately collect and input patient demographics and financial information at the time of registration for all patients.
• Verifies and updates all patient insurance information at the time of registration.
• Maintains knowledge of Medical Insurance Plans including co-pays, deductibles, and coverage limits.
• Collects insurance, co-pays or Self-Pay amounts at registration.
• Answers the phone with a polite, patient-centered manner.
• Coordinate medical records process for continuation of care.

Skills

Customer service

Communication

Multitasking

Front desk duties

Education

High School Diploma

CPR license

Tools

MS Outlook

MS Word

MS Excel

Job description

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support, greet and register patients, and manage insurance information with accuracy. You will maintain a welcoming atmosphere and collaborate with nurses and providers to ensure smooth patient flow.

The role emphasizes frontline service, data entry, and basic back-office tasks. The position requires a High School Diploma and CPR certification, plus 1 year of customer service or medical office experience.